State Farm® Insurance Agent Lisa Turbyville
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beth Tessman
April 9, 2025
5
out of
5
rating by Beth Tessman
"The staff in the office go above and beyond. I have been a customer for over 20+years and always get the help I need and get treated with respect."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Courtney Rodriguez
April 9, 2025
5
out of
5
rating by Courtney Rodriguez
"I have thoroughly enjoyed working with this office. Amanda is extremely quick at getting back to me, updating policies, etc. I appreciate the fast service and how friendly she is! Highly recommend!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Judith Whittaker
April 7, 2025
4
out of
5
rating by Judith Whittaker
"Enjoyed reviewing my policies. Quick and easy!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Mazie Mawyer
April 3, 2025
5
out of
5
rating by Mazie Mawyer
"10 /10 would recommend! Learned so much about my policies and they helped me find the right fit for me. Always available to answer questions and I’m always satisfied leaving their office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Melissa Erickson
April 3, 2025
5
out of
5
rating by Melissa Erickson
"Lisa and Jenny are outstanding, helpful, and go above and beyond to help, explain, and find answers to my questions! Keep up the great work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ellen Mawyer
April 3, 2025
5
out of
5
rating by Ellen Mawyer
"very lovely and helpful staff!!!! super helpful for young people like me who are new to insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Angela Fick
April 2, 2025
1
out of
5
rating by Angela Fick
"Very unprofessional arrogantly addressing issues worst insurance agent ever poor service 0 rated I never experienced such terrible business service"
Donald Tripicchio
January 24, 2025
5
out of
5
rating by Donald Tripicchio
"While we all know insurance premiums are climbing to outrageous levels it’s important to have a good agent and Lisa and her team are easy to work with."
We responded:
"Appreciate your recognition, Donald! We strive to provide seamless service, and we're here to navigate the challenges of rising premiums with you."
Sharon Knitter
January 22, 2025
5
out of
5
rating by Sharon Knitter
"Very polite, knowledgeable.. have had this SAME state farm office all my life as through the years each manager has promoted quality service with no problems like other offices i've heard about."
We responded:
"Thanks Sharon! We're so glad to hear. You are always a pleasure to work with."
Jason James
October 21, 2024
5
out of
5
rating by Jason James
"Easy to work with and fair prices. Highly recommended."
Laura Diana
October 7, 2024
5
out of
5
rating by Laura Diana
"She was great helping me wit my insurance love state farm best insurance I've had thank u guys"
Deb Schmidt
August 13, 2024
5
out of
5
rating by Deb Schmidt
"I was contacted personally by my State Farm agent to discuss my policies and keep me up-to-date on changes and explain cost increases. I appreciated them reaching out to make sure I understood how the changes applied to me. Great customer service for sure."
We responded:
"Thanks for sharing your kind words Deb! I'm glad you appreciated the personal touch and the effort to keep you informed about your policies and any changes. Great customer service is what we aim for, and it's fantastic to know you felt well taken care of. If you have any more questions or need further assistance, don't hesitate to reach out! - Lisa Turbyville - State Farm Insurance Agent, Belvidere, IL"
Pattie Sarni
July 30, 2024
5
out of
5
rating by Pattie Sarni
"I love state farm! Not only do they care about the customer, they saved me alot of money. They take care of you like family."
We responded:
"Pattie, I'm so glad you love our State Farm office! We're happy we could save you money and make you feel like family. If you ever need anything, we're here for you! - Lisa Turbyville - State Farm Insurance Agent, Belvidere, IL"
Crystal Sandberg
July 30, 2024
5
out of
5
rating by Crystal Sandberg
"Lisa and Amanda are so easy to work with. They return your emails or calls right away. We have had other State Farm agents and these guys are so much easier to work with."
We responded:
"Hi Crystal! Thanks so much for your awesome review! I'm glad to hear that you find working with Amanda and me so easy and efficient. We're always here to help and make things as smooth as possible for you. If you ever need anything else, don't hesitate to reach out! - Lisa Turbyville - State Farm Insurance Agent, Belvidere, IL"
Gene the Marine
July 5, 2024
1
out of
5
rating by Gene the Marine
"Worst experience ever from a insurance agency. Canceled policy and went somewhere else way cheaper and they still took payment..what crooks"
We responded:
"Gene, I'm sorry to hear about your experience. We strive to provide competitive rates and excellent service. Please contact us at 815-544-2103 so we can address your concerns."
Jordan Parduhn
June 11, 2024
5
out of
5
rating by Jordan Parduhn
"To keep it simple: You should be utilizing Lisa Turbyville and her team for your insurance needs. It's difficult to find a competent agent with a strong support team that work together. Lisa, and her team, are able to provide their services with outstanding professionalism I rarely find anywhere else. Her flexibility of scheduling an appointment makes it a simple process to handle business. My meetings with Lisa are empathetic and warm, not just as a show, but genuine to her personality and how it relates to each individual's situation. Her explanations on coverage needed, or not needed, is explained in clear and plain language that can be understood by anyone. I appreciate all the assistance Lisa and her group have provided in the past as well as present. I can continue to rely on her in the future to have my coverages taken care of for me. And I believe you should as well."
We responded:
"Jordan, I'm happy you had a positive experience with our team! We're delighted to provide clear explanations tailored to your needs. Thank you for your kind words, and we're grateful for your trust in us for your insurance needs! Lisa Turbyville - State Farm Insurance Agent, Belvidere, IL"
Barb Noll
March 20, 2024
5
out of
5
rating by Barb Noll
"Very friendly and helpful."
We responded:
"Wow, Barb, thank you for the 5-star rating! Our team is thrilled to hear that you found us very friendly and helpful. Providing excellent service is our top priority, and we appreciate your positive feedback. We look forward to continuing to assist you with all your insurance needs."
Creswell D'sylva
March 12, 2024
5
out of
5
rating by Creswell D'sylva
"All the staff at State Farm Agency Lisa Turbyville were very professional , courteous and helped me set up auto insurance policy quickly. Highly recommended, A+++"
We responded:
"Creswell, we are delighted to hear about your positive experience with our team at State Farm Agency Lisa Turbyville. Providing quick and professional service to set up your auto insurance policy is always our goal, and we are thrilled that we could assist you efficiently. Thank you for recommending us, and we look forward to continuing to provide excellent service for all your insurance needs. - Lisa Turbyville - State Farm Insurance Agent, Belvidere, IL"
Maria Pearson
March 4, 2024
5
out of
5
rating by Maria Pearson
"Lisa and her staff are fantastic. I never feel like I'm bothering them(I've had that with other companies) fast friendly caring"
We responded:
"We are grateful for the amazing review, Maria! We truly care about our customers and want to make sure they are satisfied in every aspect! Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm Family!"
Jeff
March 2, 2024
5
out of
5
rating by Jeff
"Ive been with Lisa Turbyville/state farm for close to 20 years now and have never had a problem with them . There always helpfull , friendly and the service has been great . I hope this location stays open as long as i have a ride . Thank you Miss. Turbyville !!!"
We responded:
"Jeff, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Brandie Mason
February 15, 2024
5
out of
5
rating by Brandie Mason
"They were very nice and they got my quote out fast with in a couple hours and then they saved me $150 a month. Highly recommend"
We responded:
"Thank you for the five-stars, Brandie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Larry Haga
February 5, 2024
5
out of
5
rating by Larry Haga
"It was great working with State Farm getting all our insurance together Special thanks to Jenna for her help"
We responded:
"Thank you for your feedback, Larry! Jenna always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
Mandi Rose
January 27, 2024
5
out of
5
rating by Mandi Rose
"The ladies here are so kind and helpful! Anytime I need help with anything or just have a question, they do any and everything they can to help. I definitely recommend state farm!"
We responded:
"We love seeing reviews like this, Mandi! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
John Rudolph
January 25, 2024
5
out of
5
rating by John Rudolph
"I was able to get help changing my insurance to with coverage THANK YOU State Farm, Lisa Turbeyville office"
We responded:
"John, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
john scime
January 25, 2024
5
out of
5
rating by john scime
"Jennifer is outstanding and the prices were the best out of at least 6 other major insurance companies."
We responded:
"John, thank you for sharing your experience with Jennifer! We greatly appreciate you letting us be your good neighbor."